About Us

Everyday at DocuSafe begins with a solemn committment to earning and retaining your business by providing the ultimate in customer service.

Over the last two decades DocuSafe has become a model for the locally-owned business information security and management industry. To eliminate information management anxiety for our customers we have dedicated ourselves to:

● providing safe and secure information management
● committing to error-free, on-time delivery of services
● adopting innovative technologies and services
● creating a state-of-the art facility
● providing ultimate world class customer service.

The driving force behind DocuSafe is our CEO Richard E. Dohm. His vision and his unrelenting passion for providing unrivaled customer service have shaped DocuSafe into a leader in the business information security and management industry. His focus has always been on creating a strong business built top to bottom on customer service. Very early on, Mr.Dohm recognized that lasting business relationships are built on trust, mutual respect, understanding, and offering effective solutions. His staunch adherence to this philosophy and his ability to transmit it to all DocuSafe employees is responsible for our continuing success and growth. “It is with great pride that I can claim that DocuSafe has never lost a customer due to poor service.”

Comprehensive Services to Save Time and Build Return On Investment (R.O.I.)
To become a true partner and to accommodate our customers, we’ve developed a host of prescription accurate services.
They include:

• business process management • business continuation and recovery services • email archiving • digital and film imaging
• information storage • indexing • database creation
• standard, rush, and after-hours pickup and delivery
• media vaulting • confidential document handling and processing • secure shredding • sales of containers, tape, and miscellaneous supplies • consulting

In order to continue our exemplary level of performance, we encourage and challenge our customers to recommend additional services and enhancements in our current service.

Diverse Services for Diversity in Clientele
Every business is different and has different needs. Requirements may range from sophisticated on-line records management to value added pricing on box storage. You’ll find that we strive to assist our clients with the best overall solutions and value. Consequently, our population of clients includes companies of all sizes such as:

Fortune 500 companies • law firms • medical firms • hospitals
• accounting firms • title companies • mortgage companies
• insurance companies • high tech companies • community service organizations • banks • financial services companies
• car dealerships • small/medium businesses • single owner LLC's

We take care of you so you can take care of your customers.
Call DocuSafe at:
DocuSafe of Madison at (608) 829-3888
DocuSafe of Phoenix at (623) 478-9393  

Pam Habib-Sales Representative, Rick Dohm-Owner and John Bell -President
“It is with great pride that I can claim that DocuSafe has never lost a customer due to poor service.” Rick Dohm -Owner

History
1990 – Began operations in Madison, Wisconsin as the only off-site facility using bar-code technology.
1994 – Designed and constructed Madison’s first off-site media vault.
2000 – Acquired Records Solutions, Ltd. of Phoenix, Arizona.
2001 – Consolidated the Phoenix operations into one facility doubling its capacity.
2002 – Constructed new warehousing in Madison more than doubling its capacity.
2003 – Created the Secure Shredding Division to provide quality destruction services.
2005 – Added document imaging capability and service to Madison and Phoenix locations.
2005 – Located servers in a SAS 70 Type II Certified Data Center.
2006 – Expanded services and capabilities by adding email archiving.
2007 – Expanded operations into a new, 70,000 square ft. facility in Tolleson Arizona to double our capacity and allow for future growth.

Every successful company has to have structure to solidify it and a vision to guide it. Our vision from our beginning has been to become the leading provider of Information Security products and services in every market we operate in. All our key decisions are based on realizing this vision. In our efforts to become a true partner with our clients, we recognize that our information security solutions have to conclusively offer dramatic improvements in their business processes and bottom line results.

DocuSafe and its employees are imbued with this vision and are dedicated to nurturing the special relationship we have with our clients. DocuSafe is a consultative company offering “prescription accurate” solutions. Only by offering the highest quality of products and exceptional service and attention to detail can we grow and maintain our business relationships. Every day we measure ourselves anew by meeting and exceeding the level of performance we have set for ourselves. This is what we believe differentiates us from our competitors and is responsible for our remarkable track record of customer retention.

DocuSafe is proud to be a member of these associations